Support

If you run into trouble with any app published under kuroneko-cmd.dev, this page is the best place to start. It explains how to reach me and what details make it easier to understand and fix problems. Each app also has a short note with a few tips before you email.

How to reach us

• Email: contact@kuroneko-cmd.dev
• I will get back to you as soon as I can.

To help us see what is going on, it is helpful if you can include:

• Which app you are using (for example, Simple Warm Reminder).
• Device model and OS version.
• App version (shown in the App Store or inside the app, if available).
• A brief description of what you were doing and, if possible, screenshots or a short screen recording.

App-specific notes

Simple Warm Reminder

• The app is offline by design. If reminders are not triggering, please double-check Focus modes/Do Not Disturb and allow notifications for the app.
• Known limitations:
  • Reminders rely on local notifications; iOS may delay them if Low Power Mode is active for a long time.
  • The app requires iOS 16.1 or later. Live Activities (Lock Screen countdown) also require iOS 16.1+.

If something still feels off after checking these points, feel free to email and I will do my best to help.

KeepFlame

• KeepFlame is an on-device habit tracker with animated themes instead of leaderboards or social features.
• If notifications or Live Activities are not appearing, please make sure KeepFlame is allowed to send notifications and show Live Activities in iOS Settings.
• Theme previews and more details are available on the product page. You can change themes from inside the app to match your mood.

TravelBrain

• TravelBrain is an offline travel planner where you collect inspirations into an inbox and drag them onto a timeline to build your itinerary.
• All data stays on your device. We do not collect or transmit any travel plans.
• Backup & Restore: Use the manual iCloud backup feature to save your data. Backups are stored in your personal iCloud and we have no access to them.
• If notifications or Live Activities are not appearing, please check that TravelBrain is allowed to send notifications in iOS Settings.
• Pro features: Export itinerary as a long image, or export JSON data to use with AI tools for generating custom travel graphics.

TalkMirror

• TalkMirror is designed to run offline. Your practice audio is processed in memory for immediate playback and is not saved as audio files.
• If the mirror loop does not start, please make sure TalkMirror has microphone permission in iOS Settings.
• For safety, TalkMirror pauses when the app goes to the background or the screen locks, and it will not auto‑resume when you return.
• If Call & Response sounds silent or the reference voice is missing, try switching to another iOS voice and make sure any selected voices are downloaded.
• When reporting an issue, it helps to include the mode you were using, whether Bluetooth/headphones were connected, and your device + iOS version.

SentenceDeck

• SentenceDeck converts text into speech using two engines: Cloud TTS (high-quality, requires internet and Credits) and System TTS (offline, free, uses iOS built-in voices).
• Cloud TTS not working? Make sure you have an active internet connection and sufficient Credits. The text is sent to a Cloudflare Worker → Google Cloud TTS for conversion.
• System TTS sounds robotic or silent? Try switching to a different iOS voice in the app, and make sure your preferred voices are downloaded in iOS Settings → Accessibility → Spoken Content → Voices.
• Credits: New users receive a small number of free Credits. Additional Credits can be purchased via In-App Purchase — no subscription, no expiration.
• All generated audio is stored locally on your device. We do not upload or sync audio files.
• If something is not working as expected, please email with the TTS engine you were using (Cloud or System), your device model, iOS version, and a brief description of what happened.