Support
If you run into trouble with any app published under kuroneko-cmd.dev, this page is the best place to start. It explains how to reach me and what details make it easier to understand and fix problems. Each app also has a short note with a few tips before you email.
How to reach us
- Email: contact@kuroneko-cmd.dev
- I will get back to you as soon as I can.
To help us see what is going on, it is helpful if you can include:
- Which app you are using (for example, Simple Warm Reminder).
- Device model and OS version.
- App version (shown in the App Store or inside the app, if available).
- A brief description of what you were doing and, if possible, screenshots or a short screen recording.
App-specific notes
Simple Warm Reminder
- The app is offline by design. If reminders are not triggering, please double-check Focus modes/Do Not Disturb and allow notifications for the app.
- Known limitations:
- Reminders rely on local notifications; iOS may delay them if Low Power Mode is active for a long time.
- The app currently requires iOS 18.5 or later.
If something still feels off after checking these points, feel free to email and I will do my best to help.
KeepFlame
- KeepFlame is an on-device habit tracker with animated themes instead of leaderboards or social features.
- If notifications or Live Activities are not appearing, please make sure KeepFlame is allowed to send notifications and show Live Activities in iOS Settings.
- Theme previews and more details are available on the product page at
/products/keepflame/. You can change themes from inside the app to match your mood.