Support

If you run into trouble with any app published under kuroneko-cmd.dev, this page is the best place to start. It explains how to reach me and what details make it easier to understand and fix problems. Each app also has a short note with a few tips before you email.

How to reach me

• Email: contact@kuroneko-cmd.dev
• I will get back to you as soon as I can.

To help me see what is going on, it is helpful if you can include:

• Which app you are using (for example, Simple Warm Reminder).
• Device model and OS version.
• App version (shown in the App Store or inside the app, if available).
• A brief description of what you were doing and, if possible, screenshots or a short screen recording.

App-specific notes

Simple Warm Reminder

• The app is offline by design. If reminders are not triggering, please double-check Focus modes/Do Not Disturb and allow notifications for the app.
• Known limitations:
  • Reminders rely on local notifications; iOS may delay them if Low Power Mode is active for a long time.
  • The app requires iOS 16.1 or later. Live Activities (Lock Screen countdown) also require iOS 16.1+.

If something still feels off after checking these points, feel free to email and I will do my best to help.

KeepFlame

• KeepFlame is an on-device habit tracker with animated themes instead of leaderboards or social features.
• If notifications or Live Activities are not appearing, please make sure KeepFlame is allowed to send notifications and show Live Activities in iOS Settings.
• Theme previews and more details are available on the product page. You can change themes from inside the app to match your mood.

TravelBrain

• TravelBrain is an offline travel planner where you collect inspirations into an inbox and drag them onto a timeline to build your itinerary.
• All data stays on your device. We do not collect or transmit any travel plans.
• Backup & Restore: Use the manual iCloud backup feature to save your data. Backups are stored in your personal iCloud and we have no access to them.
• If notifications or Live Activities are not appearing, please check that TravelBrain is allowed to send notifications in iOS Settings.
• Pro features: Export itinerary as a long image, or export JSON data to use with AI tools for generating custom travel graphics.

TalkMirror

• TalkMirror is designed to run offline. Your practice audio is processed in memory for immediate playback and is not saved as audio files.
• If the mirror loop does not start, please make sure TalkMirror has microphone permission in iOS Settings.
• For safety, TalkMirror pauses when the app goes to the background or the screen locks, and it will not auto‑resume when you return.
• If Call & Response sounds silent or the reference voice is missing, try switching to another iOS voice and make sure any selected voices are downloaded.
• When reporting an issue, it helps to include the mode you were using, whether Bluetooth/headphones were connected, and your device + iOS version.

SentenceDeck

• SentenceDeck converts text into speech using two engines: Cloud TTS (high-quality, requires internet and Credits) and System TTS (offline, free, uses iOS built-in voices).
• Cloud TTS not working? Make sure you have an active internet connection and sufficient Credits. The text is sent to a Cloudflare Worker → Google Cloud TTS for conversion.
• System TTS sounds robotic or silent? Try switching to a different iOS voice in the app, and make sure your preferred voices are downloaded in iOS Settings → Accessibility → Spoken Content → Voices.
• Credits: New users receive a small number of free Credits. Additional Credits can be purchased via In-App Purchase — no subscription, no expiration.
• All generated audio is stored locally on your device. We do not upload or sync audio files.
• If something is not working as expected, please email with the TTS engine you were using (Cloud or System), your device model, iOS version, and a brief description of what happened.

SugarCurfew

• SugarCurfew is a privacy-first sugar logging app for drinks, desserts, and packaged foods.
• The app works without accounts, ads, analytics SDKs, tracking, or cloud sync.
• Photo Add uses on-device processing. Photos and OCR text are not uploaded to a third-party AI service or cloud server for recognition.
• If camera access is not working, please check iOS Settings and allow camera permission for SugarCurfew.
• If a photo result looks wrong, edit the category, item name, or sugar amount before confirming. SugarCurfew is designed as a confirmation flow, not a silent auto-log.
• Manual backup files are created only when you choose to export them and do not include photos.
• SugarCurfew is not a medical device and does not provide medical advice, diagnosis, treatment, or professional nutrition guidance.
• When reporting an issue, it helps to include your device model, iOS version, app version if available, and a brief description of what you were trying to log.

HushVault

• HushVault is a private, offline app for remembering where you put important things at home and finding them again later.
• The app works without accounts, ads, analytics SDKs, tracking, or cloud sync. All photos and records stay on your device.
• Take a photo of where an item is stored, or import one from your photo library. If camera or photo access is not working, please check iOS Settings and allow the relevant permission for HushVault.
• Reminders not appearing? Optional re-verification reminders are off by default. Turn them on per item, and make sure HushVault is allowed to send notifications in iOS Settings. Notifications are intentionally low-exposure and never show your titles, locations, tags, or photos.
• App Lock: You can manually lock the app; unlocking uses Face ID / Touch ID and falls back to your device passcode. Content is blurred when the app is in the background.
• Backup & Restore: Backups are a single password-protected file created only when you export them. Keep the backup password safe — it is required to restore, and we cannot recover it for you.
• When reporting an issue, it helps to include your device model, iOS version, app version if available, and a brief description of what you were doing.